We read every message
Thank you for using apps2help.com. Whether you have found a bug, have a question about how a tool works, want to suggest a new tool, or simply have feedback, we genuinely want to hear from you. Your input directly shapes which tools we build next.
The fastest way to reach us is by email. We aim to respond within a couple of business days:
To help us assist you quickly, please include as much detail as you can:
If you represent a business or corporate team and need a specific browser-based tool for your workflow, mention that in your message — we are always interested in building tools that solve real, everyday problems for office and enterprise users.
Any information you send us by email is used only to respond to your enquiry. We never share it. For full details, see our Privacy Policy.
Most support questions we receive can be resolved in one reply if the message contains a few specifics. Because every tool on this site runs inside your own browser rather than on our servers, we have no logs of your session to inspect and no copy of your file to reproduce the problem with. That is deliberate, and it means the detail you provide is genuinely all we have to work from.
The most helpful reports include the tool name and page address, your browser and version, your operating system and whether you are on desktop or mobile, the approximate size and format of the file involved, what you expected to happen, and what actually happened instead. If your browser showed an error, the exact wording matters. If nothing visible happened at all, opening the developer console and copying any red error text is the single most useful thing you can send.
A handful of issues account for most reports, and all of them have quick answers.
This is usually a browser extension, most often an aggressive privacy or script blocker, preventing the page's own JavaScript from running. Try the same tool in a private or incognito window, where extensions are typically disabled, and see whether it behaves differently.
Browser tabs have a memory ceiling, and it is lower on phones than on laptops. Video and multi-page PDF work is by far the most demanding. Closing other tabs frees memory, and switching from a phone to a desktop browser resolves most size-related failures. If a file is genuinely too large for a browser, we would rather tell you that than pretend otherwise.
Compression is lossy by nature and format conversion sometimes cannot preserve every feature of the original. Each tool page has a written section explaining what the tool changes and what it leaves alone, which is usually the fastest way to understand a surprising result.
Mobile browsers restrict memory more tightly and, on iOS in particular, apply additional limits to file handling and background processing. Some tools that work comfortably on a desktop will not complete on a phone with a large input.
Suggestions genuinely do shape what gets built next, and the most useful ones describe the task rather than the feature. Telling us that you spend an hour every month reconciling file lists from three drives is more actionable than asking for a specific button, because the underlying problem often has a better solution than the one originally imagined.
It also helps to know how you currently solve it, what is wrong with that method, and roughly how often the task comes up. Tools that address a recurring, awkward, genuinely common task are the ones that get prioritised.
Every tool page carries an explanatory guide, and several of them cover areas where the details change over time or vary by jurisdiction, such as tax slabs, platform character limits and health screening thresholds. If you spot something inaccurate or out of date, please tell us and include a source if you have one to hand. Corrections are applied promptly and we would much rather be told than leave something wrong on the page.
Because files and input never leave your device, there is no stored copy of anything you have processed for us to retrieve, disclose or delete. If you have a question about the third-party analytics and advertising services the site uses, our Privacy Policy sets out what they do, and you are welcome to write to us if anything there is unclear.
If your team has a repetitive browser-based task that would benefit from a purpose-built local tool, particularly where an upload-based service is unacceptable for confidentiality reasons, that is exactly the kind of problem this site exists to solve. Mention the workflow, the file formats involved and any constraints you are working under.
We aim to reply within a couple of business days. Detailed bug reports involving an unusual browser or file format occasionally take longer, because reproducing the issue without access to your file requires some guesswork. If you have not heard back within a week, it is worth resending, as messages do occasionally end up in a spam folder.
We aim to respond within a couple of business days. Complex bug reports involving unusual browsers or file formats can take longer, because we have no server logs or copy of your file to work from. If a week passes with no reply, resend, as messages occasionally land in spam.
The tool name and page address, your browser and version, your operating system, whether you are on desktop or mobile, the approximate size and format of the file involved, and what you expected compared with what actually happened. Any red error text from the browser console is especially useful.
Please do not unless we specifically ask. We would rather not receive your documents, and in most cases knowing the format and approximate size is enough to identify the problem.
This is most often a browser extension, usually a privacy or script blocker, preventing the page's JavaScript from running. Trying the same tool in a private or incognito window, where extensions are normally disabled, will confirm it quickly.
There is nothing to delete. Files and input never leave your device, so no copy of anything you have processed exists on our side at any point.
We are interested in recurring browser-based tasks, particularly where uploading files to a third-party service is unacceptable for confidentiality reasons. Describe the workflow, the file formats involved and any constraints when you write in.